Comicon and Creativity February 25th, 2009

I really enjoy pop culture and recently attended the New York Comicon. Comic book conventions are full of inspirational illustrators, wild creatives, a few movie stars (usually from 20 years ago), and loads of fans in costumes.

I love seeing the variety of styles of artwork from the classic sci-fi of the 40′s, to the many creative styles of today. I also love seeing more female artists, and more diverse racial backgrounds each year at the shows. This keeps the art and the storytelling fresh, and with a different perspective. Check out Grace Lee’s amazing paintings.

I’m often touched, and inspired by the creativity of certain artists. I really love how brave some people are with both their stories and art. And of course, sometimes it gets pretty weird too. The amount of effort it takes to design their trade show booth, put their work together, and sit at a show for three days is extremely admirable. The younger artists experience a lot of rejection before they gain a following. (Been there.)

My favorite treasure(s) from this year are the comic books from Michelle Fariss. The images of her hand-made mini comics don’t do them justice. the stories are weird and make little sense on the surface. You have to enjoy them for what they are; creative whimsical journeys with no rules. I love that Michelle cared enough to make little stuffed dolls of two of her characters, and include them with one of the books. My girls enact the story with the dolls while I read to them.

It’s always fun to see which media celebrities are there, too. From wrestlers, to Lou Ferrigno (I saw him leaving the convention pointing and laughing at another guy dressed up as the Incredible Hulk), to Chewbacca. I even saw two of the guys from The Greatest American Hero, but didn’t feel compelled to buy any autographs. I missed the Watchmen preview trailers. That will definitely be the movie hit of the summer.

The wildest part of the show is of course, the costumes. From slinky Wonder Women to giant blobby Pokemon. Some people look great in costume, and some just deserve a handshake for the effort. They’re all fun, and all ages too.

I’ll leave you with 3 tips for attending a comic book show: 1) Bring plenty of money. Even if you don’t want to buy anything for yourself, you can get a year’s worth of gifts here. 2) Take a break for lunch. Just get out for a bit. Between the lights, and the colors, and the crowds – it can be very overwhelming. 3) Don’t get too close to anyone. You could get trapped in a conversation about who was the best captain of the Enterprise, or can Daleks really fly. And besides, not everyone smells so good.

Looking forward to the Boston Comic Book show in April! Maybe I’ll see you there? Share your interesting comic book or trade show stories below.

Ever Pay A Lot For Bad Branding? I Did. February 22nd, 2009

Acronyms are infinitely useful as conversational and online shorthand, especially when working with unwieldy terms like search engine optimization. SEO is just so much easier to say and type. The problem with acronyms is that the original meaning can easily be lost, creating a significant communication problem, potentially ambiguous branding that can lead to a loss of revenue.

As a marketer, I find myself particularly sensitive to the art of branding. I’m often amazed by large companies with huge amounts of resource at their disposal that go on to launch a lukewarm, unfocused campaign.

Last week I bought a new Volkswagen CC. Know what the acronym means? No? Neither did the dealership sales representative. He told me to Google it. The acronym’s definition wasn’t even listed on the gorgeous saddle-stitched 4 color gloss brochure.

Frustrated, I called another dealership and learned that CC means comfort coupe. But I didn’t stop there. I emailed VW customer service and inquired into their secretive approach to acronyms. I received this reply:

“Here at Volkswagen, we would like to assure you that
it was not our intention to exclude the meaning for the
acronym CC. We apologize for any inconvenience this
may have caused.”

Fine, but wait, doesn’t coupe refer to a 2 door car? The CC has 4 doors.

You’d think that with all the time and energy VW put into the production of their new flagship, they could have at least taken the time to brand the thing in a way that didn’t cause confusion.

When you buy an orange, you don’t want an apple…I’m just praying that VW’s oversight stopped with the acronym, and that this car isn’t a lemon.

Got a bad branding example? Do share.

Cut your AdWords budget and increase your Conversions February 19th, 2009

Sound too good to be true? Search Engine marketing genius Sandra Niehaus of Closed Loop Marketing used a great illustration in her Conversion Optimization presentation. Basically, instead of pouring more money to create more hits on your web site, why not just widen the net in which you use to capture your leads? By focusing on how you capture and convert leads, you can make your marketing engine a lot more efficient. (You should also be carefully analyzing your keywords to determine which ones are working the best for you, but that is a topic for another post.)

Conversion optimized landing pageLet’s talk about Landing Page Design. They are commonly used for e-blasts and online advertising, but they can also be useful for natural searches as well. Here are 5 things often overlooked on a landing page design:

1) You need a good product or service. Identify your USP (Unique selling proposition) and exploit it. If you don’t have anything unique or compelling, then you’re going to have a hard time selling.

2) Say it quickly and concisely. Pretend for a second that your target market is skeptical and doesn’t care about you or your service. (Hard to comprehend, I know.) State your business – maybe in a set of bullets? You can always link to “more info.” Copyblogger has some great writing tips here.

3) Prove it. You’ve got an amazing product or service? Prove it with testimonials (with a photo?), statistics from leaders like Forrester Research, or even a mini case study.

4) Call to action. Provide multiple, easy ways to contact you. Phone numbers, emails, and a mini form. Capture their info! How about an incentive or offer with that form (Free trial or a free whitepaper download? Maybe a limited time discount code?)

5) Test. Try using a couple of landing page designs. In just a few days, you’ll see one working better than the other. Figure out why, adjust the design, and test again. You are your own best research firm.

Remember: use your landing page real estate wisely. You’ve got a lot to say? Tough. Your viewer doesn’t want a lot to read. I think a viewer should be able to comprehend your offer in less than 4 seconds, or they’re lost. Some up-front investment in a good landing page design can go a long way. Here are a few more tips posted on Articlesbase.

Are your landing pages too wordy? How interactive are they? What have you found to work really well? I’d love to hear some of your ideas.

Are You Ignoring Google? February 15th, 2009

Google Logos on TVGoogle is THE advertising channel in the near and forseeable future. If your marketing plan doesn’t include Google optimization at this point, then you’re probably still hoping Betamax wins, you still buy cassettes for your Walkman, and your roller skates have four wheels — not in a row.

I recently attended the Web & Interactive Design Summit 2009 at the Harvard Medical Conference Center. Honestly, I was on the fence about going because they were mainly talking about how to use the new CS4 suite to design web sites, and I have a pretty good handle on that (although seeing the new CS4 features was kinda cool). But what impressed me most was Sandra Niehaus from Closed Loop Marketing’s presentations on Web Strategy in Search Dominated Environments.

Sandra’s first slide titled, “Opt out of the recession” says it all. The media landscape is no longer like the fertile fields of 1960′s TV where you had a huge captive demographic on one of 3 major networks. It is now so fragmented across TV, radio, outdoor, and social marketplaces (to name a few) that you can’t guarantee viewership of your marketing message. Technology has allowed your message to be muted, skipped, or just distracted from. But one channel that is growing is online usage, and if you want to be found online, then you better be speaking Google’s language.

Basically, you need your code to be Google-friendly, you need your content to be Google-friendly, and you need other web sites to link to your site. Of course, getting found is just the first step. I’ll speak about converting leads into customers in my next post!