Microsoft — You’ve Got My Attention September 22nd, 2010

I was duly impressed this evening. Brett Brewer, the GM of Microsoft Live Labs put on a kick-ass demonstration of Microsoft’s latest web browsing technologies. The event was hosted by MITX, and was held at Fidelity’s Center for Applied Technology (who knew Fidelity even had a center for applied technology?) It was a beautiful venue with environmentally-friendly decor mixed with high-tech gadgets.

Microsoft is bucking the system with Live Labs. Their approach is almost like a web-browsing bill of rights. Brett repeatedly voiced his dissatisfaction with how data is provided online, and how poor online image quality is. The reason for his impatience is because Microsoft has found a way to solve this with three products ready for prime time now; Pivot, Seadragon, and Photosynth.

Pivot lets a user view large quantities of data in a useful and easy to understand way. Pivot can dynamically display data according to any number of criteria, and it does so in real-time, without having to wait for loading bars, or placeholder image blocks. Check out this introductory video.

Seadragon, (or Zoom.It as it is now called) eliminates the need for low-res, crappy quality images on the web. Every image online can be super high-resolution. Sound like a dream come true? It does this by loading only the data needed at each magnification level. See it work on their website. Goodbye 100px thumbnails!

Photosynth digitally stitches separate photos together to create a seamless scene where you can rotate, advance into, or zoom out of. The complex software identifies the hard corners in the photos and them lines them up. It even warps areas that are wrapping around corners. And it displays online in real-time as if it were a pre-made zoom or pan.

See all three of these technologies presented in this demo:

While Microsoft’s Silverlight plugin enables and enhances these tools, some of them can also be incorporated without a plug-in via their API and AJAX. And it does it all in real-time over the Internet. Microsoft is helping us rethink the way we use the Internet and data online in a positive and proactive way. Big brother, now I’m watching you.

An Extreme Website Makeover Event in Boston — Move That Mouse! March 29th, 2009

Extreme Website Makeover BostonSo what’s the connection between a website and a party? Consider your website as your brand ambassador — your host/hostess — smartly dressed but not over flashy. The overall theme is decidedly trendy but not so funky that it will become dated tomorrow. Can people find you (the host) and your location? (Note how many times this week you can’t find a phone # on a website). Then there’s content, your community and the conversation. Plan ahead. Match your theme to your attendees.

Join your peers and industry leaders Wednesday, April 29th from 6:00 – 8:30 PM at 28 Degrees in Boston to see what site deserves an Extreme Website Makeover!

I promise not to shout MOVE THAT MOUSE! But, I will do a before and after presentation to show how the winning website has:

• Branding — serves as a brand ambassador — a party host per say!
• SEO features — keywords and design to attract and wow a crowd
• Call to action — lead capture tools; ways to draw an audience
• A RSVP or more info spot
• Means to get the buzz into the community

These aren’t just nice things to have in a good web site design, they are required. So why do so many web sites fail? Why are so many parties boring? Because web technology, search, and social networking have rapidly changed the overall marketing and community landscape.

Keeping up with the latest technology requires constant effort. For example, when you scroll down a page, you move away from the navigation bar. To solve this usability issue on our blog, we found a nav bar that follows you down the page. Although there are multiple solutions for this, we chose one that has a smooth sliding movement — like a Travolta move (on most current browsers) and stays in a fixed position on older browsers.

“Search” is the hip party term for all things relating to Search Engine Optimization. Making your site searchable goes much deeper than just getting found. With concerted effort and smart design, you can get your company cataloged, linked to, and talked about. Searchability really is key. This can be done by carefully planning the hierarchy of content, and by using keyword-rich typography as a design element. Good design firms optimize the back-end code for search and include unique keywords on page titles. Extraneous code is separated from the main pages to allow for easier indexing of content by search engines. (See some upcoming trends on the Search Engine Journal blog.)

Social Networking blends both technology and search into an additional network of interactivity and community. (Read Bob Cargill’s post: Five Important Questions to Ask Yourself Before You Use Social Media) To start with, social networking helps your company on a brand loyalty level. Customers who “belong” will not only promote your brand, but will protect it as well through blogging, comments on other blogs, and recommendations. Social networking is also viral. So the more people who are in your network, the faster (exponentially) you are able to broadcast your message. And social networking offers opt-in subscription models to ensure that people who want to hear from you never miss your message.

Usability is often overlooked in favor of fitting all the “right” content on the page. Of course you have a lot to say, but you need to show restraint in your message. Say only what you need to in order to get the desired response. Other usability factors include section titles, navigation options, and e-commerce paths. Make it easy and quick for your users. Give them a positive experience so they talk about you and come back for more. Note to self: When is our next party?

Call-to-Action — What are you trying to get your site visitor to do? Buy a product? Download a demo? Sign up for a mailing list? Call you on the phone? Whatever it is, it should be everywhere and prominent. Stay focused on the call-to-action. The purpose of your web site may not actually be to educate the user about your product, but to get them to buy it. Educate only as much as you need to achieve that goal.

You’ll see what I’m talking about on April 29th. One lucky organization will be selected for a homepage redesign, social media PR makeover and email marketing offer. In front of a partying crowd of marketers, social media makers and my peers, I’ll show you a quick before and after presentation. Complete with gratis martinis and tasty apps. Networking and tweeting is optional! Sign up here!

Are You Ignoring Google? February 15th, 2009

Google Logos on TVGoogle is THE advertising channel in the near and forseeable future. If your marketing plan doesn’t include Google optimization at this point, then you’re probably still hoping Betamax wins, you still buy cassettes for your Walkman, and your roller skates have four wheels — not in a row.

I recently attended the Web & Interactive Design Summit 2009 at the Harvard Medical Conference Center. Honestly, I was on the fence about going because they were mainly talking about how to use the new CS4 suite to design web sites, and I have a pretty good handle on that (although seeing the new CS4 features was kinda cool). But what impressed me most was Sandra Niehaus from Closed Loop Marketing’s presentations on Web Strategy in Search Dominated Environments.

Sandra’s first slide titled, “Opt out of the recession” says it all. The media landscape is no longer like the fertile fields of 1960′s TV where you had a huge captive demographic on one of 3 major networks. It is now so fragmented across TV, radio, outdoor, and social marketplaces (to name a few) that you can’t guarantee viewership of your marketing message. Technology has allowed your message to be muted, skipped, or just distracted from. But one channel that is growing is online usage, and if you want to be found online, then you better be speaking Google’s language.

Basically, you need your code to be Google-friendly, you need your content to be Google-friendly, and you need other web sites to link to your site. Of course, getting found is just the first step. I’ll speak about converting leads into customers in my next post!