Feng Shui for your Home(page) May 5th, 2009

Feng Shui graphic design studioThe Metropolis studio recently got some serious spring-cleaning. There were some painful divorces with historic furniture and relic printers, but on the whole, we ended up with a significantly improved space with (I’d venture to say) significantly improved Feng Shui. Feng Shui, for the skeptical or those weary of anything sounding like something your New Age aunt is into, is an ancient Chinese system of aesthetics believed to improve life quality. These days a Google search will lend you hundreds of pages of Feng Shui tips to improve your office, your garden, your apartment or your bedroom with long lists of benefits. But whether or not it holds that an octagonal mirror across from the North-facing window will bring you good fortune, maybe Feng Shui can offer some good advice for your web design.

We’ve adapted four Feng Shui principles to add some positive chi to your web site.

  1. Feng Shui asks that one Always Be Mindful of the State of Your Home[page]. When is the last time you updated your web site? Whether a user gets to you from a blog, from Twitter or from a search engine, does the first page they land on tell your story completely? Being mindful is the first step to a Feng Shui site.
  2. Clear clutter. The biggest take-away for modern interpretations of this ancient art is to clear out the clutter from rooms. This holds for your site: is your navigation intuitive and user-friendly? Are users overwhelmed with buttons and options, or are they drawn to relevant content? We think that sites should be clean, simple and balanced.
  3. According to Feng Shui when you arrange your room it should be done in such a way that you can see anyone who is entering the room. So too, should your website be able to recognize any new or repeat visitors. You won’t need to set up some complex set of mirrors like a Feng Shui house; Google has great (and free!) analytic tools to tell you just who is on your site and how they got there.
  4. Finally, images carry powerful energy in Feng Shui. Their placement and intention makes a great impact in the home. On your site, they put a face to your brand. Make sure they’re unique, representative and that they send the right message to visitors.

Feng Shui wisdom teaches us that nothing is static in the world of energy. And more than ever, we know that nothing is static in the world of web. So, when you do some spring-cleaning this May and bring in some balance and positive energy, consider doing the same for your website.

Emergency Medical Graphic Design April 6th, 2009

Ambulance: Graphic DesignI used to work as an Emergency Medical Technician in Rochester, NY when I was in college. As a graphic design student, people asked what being an EMT had to do with design. At the time, I just shrugged and said that I liked doing it.

When we would arrive on the scene, calls were usually not what they seemed to be. We would sometimes get called for a broken arm, and it would be a sprained ankle — which is why EMTs are taught to determine the “Mechanism of Injury.” If the sprained ankle occurred from falling down a flight of stairs, then we assumed there may be other injuries that we couldn’t see. The challenge was to piece together the whole big picture — first from the patient, then from the bystanders, and then from any other clues such as medicines or other things lying around.

Sometimes, people would leave out key details because they didn’t think they were important. Or sometimes they were afraid they did something wrong, and didn’t want to admit to it. So it was our job to try and understand the whole situation, and the perspectives of the people involved, in order to determine the best course of action.

Most of the patients we took to the hospital didn’t have money or family, and had all sorts of other issues. I had partners who would yell at the drunks and ignore the old people from the nursing homes. I figured I only had about an hour with each patient, so I’d make the best of it. I used to challenge myself with the really angry ones, to see if I could get them to smile before we got to the hospital. I would talk, ask questions, and treat each patient as if they were a relative of mine. They were, after all, someone’s relative. Besides, if I treated each patient with respect and patience, it became much easier to get the information I needed to help them, and the whole experience became much more enjoyable.

So In retrospect, my work as an EMT actually helped a lot to prepare me for when I would eventually own my own graphic design studio. I still assess each new situation, gather facts, make a plan of action and then my team of designers and I go to work. I do miss the flashing lights though.

Innovate, not Imitate October 9th, 2008


Microsoft spent (who know’s how much?) developing the Zune to compete against the iPod, while Apple was developing the iPhone. Apple innovated while Microsoft, yet again, imitated.

I attended Babson College’s Forum on Entrepreneurship & Innovation last week. I’ve been to a few of these Entrepreneurship conferences now and my eyes open wider every time I go. My heart beats faster as I become wiser. This stuff is amazing.
Allow me to summarize the day’s events:
Isaac Larian, keynote speaker and founder of MGA Entertainment (known for Bratz dolls among other things) is an Iranian born, American success story. Like many of the speakers that day, he came from nothing, took great risks, and had great visions. He didn’t always succeed, but he kept his nerve and trusted his instincts. A few points he made:
  • Be paranoid, re-invent yourself. Just because you have a good idea, doesn’t mean that its the best. Someone will always trump you, unless you can trump yourself first.
  • Trust your intuition. Go with your gut and don’t let the naysayers water your ideas down.
  • Expect to fail, then get back up and do it again.
  • Innovate, not imitate.

Jamie Leventhal, founder of Clio Designs talked about creating your own niche, and dominating it. They make an under $20 personal electric shaver targeted at teen girls which is sold under theirs and other names all over the world. They are constantly developing new inexpensive but quality products. Some fail, and some succeed. They are most successful when they “focus on what they do best, and then exploit the hell out of it.” I like that advice.
I had lunch with Ruthie Davis, founder of DAVIS by Ruthie Davis. She designs and manufactures high-end (up to $950/pr.) women’s shoes. You can find them in the highest-end stores next to the biggest brands. (I’d name a few but I’m fashion-illiterate) And she’s a one-woman shop. Her shoes are being worn by A-list stars in top fashion magazines and business is snowballing. She built her business by learning every aspect of it from accounting to manufacturing, most importantly – keeping an eye on quality at every step. In the fashion world especially, your most valuable asset is your brand.
Jon M. Huntsman was the mid-day (main) keynote speaker. Instead of talking about the success of his companies (14,000 employees and 2006 revenues exceeding $13 billion), all of his stories focused on his ability to give back to people. To date, he is recognized as giving over $1.2 billion to all types of charities. I loved his challenge to “write your eulogy today.” Because in the end, do you want to be remembered as a successful businessman, someone with a beautiful house and lots of money, or someone who devoted his life to giving back and helping others.
In the Technology Entrepreneurship forum, Kevin Colleran of Facebook explained how they had a great product, and exploited the hell of it. (Heard that before?) They focused on what they were – a social network designed to keep people connected on a personal level (where MySpace focused more on sharing media and thoughts.) They didn’t dilute their service with ads or off-topic functionality. They currently have over 75 million users. What they recognize, is that their value is not in charging people for using their service (because they don’t), but in analyzing the use of their network (they track everything). They have tools that analyze a word of phrase (say Coke) and then see who is mentioning it by demographic, and is it favorable or not. See the possibilities? Another amazing innovation they had came when they wanted to translate their site into Spanish. One company quoted a huge amount of money and a 6-month timetable. FaceBook came up with a solution to let users offer a translated suggestion to any word on the site. Then they averaged the translations to come up with the best translation of each word or phrase. If I remember correctly, he said it only took about 3 weeks to translate the entire site into Spanish. It took about 3 days for the next language conversion. And now people can even create their language translations – see “Pirate-English.” They probably have the best translation tool ever, and it cost them essentially nothing.
The wrap-up Keynote was done by Florine Mark, President & CEO of the WW Group, Inc. (Weight Watchers). Se talked about how persistence pays off, and word of mouth is your best advertising. But the focus of her talk was on, yes again, giving back. It may seem easy for hugely successful millionaires to “give back”. Florine talked about growing up in a small apartment 4-to-a-room because they had to rent the other room out for money. Yet every Saturday, her grandmother  would stand outside the bakery collecting coins – for charity. They also had a little blue box over every doorway in their house. And if the kids were good, they got to put a penny in the box which would eventually go to help out those even less fortunate than them.
So why is a graphic designer attending entrepreneur expos and business seminars? The real question should be – “Why aren’t you?” There are solid business, social, and civic lessons to be learned by these successful role models. I can think of many ways to personally apply the lessons learned here from pushing creative and potentially unconventional marketing plans, to analyzing prospective clients and businesses for viability. I’m a graphic designer trying to run my business. And I’m learning from the best.