creative branding & marketing

Web design, graphic design, SEO, SEM and creative brand strategy thoughts to help you gain market share authored by the Metropolis Creative team and industry leaders.
8/17/09
Guess Who's Trying Too Hard To Be Cool?
cool website design and brandingWhat is it with brands trying to manufacture cool these days? You couldn't exactly do it in 5th grade, why do you think you can do it now?

Recently, Pizza Hut has tried it with sort-of changing their name to "The Hut", Radioshack did the same move by sort-of rebranding to "The Shack" (I say sort-of because officially both companies denied a full name change), and Microsoft's leaked retail concept is heavily Apple store inspired.

What do all of these examples have in common? They are trying to manufacture cool. After all, when did you ever think of these brands as cool? Pizza Hut dining experience cool? Please.

We've been seeing that most of the feedback from these examples has been negative. It's easy to say they are mistakes, because its clear that the brand is trying too hard. The advertising spin and copycat models that try to cover up real problems are so transparent it hurts. Relax. You don't have to be a cutting edge company to be cool. Look at office supply company W.B. Mason. How can you do it?

1. Have Genuine Passion

No one likes a company that does something half-assed. Be passionate about what you do, even if its selling paper-clips, and do it fanatically well. Chances are, your community is just as passionate as you are.

2. Know Your Brand

Passion usually doesn't show up in companies that don't have a solid knowledge of who they are, what they do, and how they fit in to the marketplace. Pizza Hut and Radioshack both come to mind. Know exactly who you are, what you do, and own your spot with meaningful value.

3. Have Fun

I always love brands that poke a little fun at themselves, and aren't afraid to lighten up. Being cool is being relaxed and not trying too hard.

In short: Be genuine, have passion, know your brand, and don't be afraid to have fun.

PS. Have you seen the very cool offer from Metropolis to help keep your brand coolness in check? Click here.

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Anonymous Dan O'Sullivan said...

Right on, Seth. I had the same reaction when I heard about the Radio Shack and Pizza Hut rebranding. You can't force cool. I think Fonzie originally might have said that.

September 16, 2009 4:45 PM  






1/8/09
Branding — Big Time
Girl thinking about big brandingMost people think too small. I've always been a believer in the sagely advice, "you can do whatever you want to do if you work hard enough at it." Therefore, I think you should set your sights very high. This is really hard to do when you're in the thick of things, but I try to use my quiet time to block out the immediate to-do list, and focus on the best possible future. Then I work backwards. This works on a personal level as well as on a business level. 

Branding works in a similar way. And it's just as important for a small business as it is for a large business to carefully develop your brand. 

Step 1) What is your brand (really?) Who are you? What are you to your clients? 

Step 2) Take a look at everything that shapes your brand: your logo and tagline, your web site, your staff, your clients, your relationships, your knowledge, etc. 

Step 3) Cultivate these pieces carefully — always looking far off into the brand distance. And voilà! Your brand develops correctly. 

You can't tell people your brand. You just have to be it.

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